Contact Us Order Status View Shopping Cart Order King Cakes Contact Us Home Home King Cake History View Shopping Cart

King Cake Shipping Restrictions

  All orders are shipped out Monday through Friday.
  Unless otherwise requested, your order will be delivered on the earliest available "Non-Premium" delivery day.
 

Next Day Air shipping selection will allow deliveries Tuesday, Wednesday, Thursday, Friday, and Saturday.

  Next Day Air Saver shipping selection will allow deliveries Tuesday, Wednesday, Thursday, and Friday.
  2nd Day Air selection will allow deliveries Wednesday, Thursday, and Friday.
  We can not ship to PO boxes or APO/FPO addresses.
 

Some exceptions:

If you wish your cake to be delivered on these days, there will be an additional delivery charge:

  • Saturday - Add $10.00 to your order!
  • Sunday - No Delivery Available!
  • Monday - No Delivery Available!

RECEIVING (by the customer)

  It is your responsibility to advise the carrier of obvious damage to the outside of the package before you open it and to follow through and notify us immediately of any missing or incorrect items or damage not visible from the outside. Claims made more than a few days after receiving an order are difficult to substantiate.

Return Policy

 

If you received a king cake which was damaged, please use our online contact form or call us at 1-877-261-0429.

  We make every effort to "get it right." It is easier for everyone that way! Mistakes happen, however, and none of us are immune. When we are in error, we will cover the cost of return and apply full credit to your account or ship the correct merchandise at corrected or equal cost, with free shipping.
  If it is the customer's error, we will try to help solve misunderstanding, communication, or other problems, and make it right regardless of who's at fault. The costs involved are usually different in every case, and may involve shipping, re-stocking, repair, replacement, substitution, and/or delay, so they will be stated clearly before final disposition.


KingCakesOnline.com KingCakesOnline.com